Delete Your AirBolt Account

At AirBolt®, we respect your privacy and believe you should always have control over your personal information.

If you no longer wish to use your AirBolt account, you can request permanent deletion of your account and its associated personal data at any time.

How to Request Account Deletion

To request deletion of your AirBolt account, simply follow these steps:

  1. Send an email to support@theairbolt.com from the email address registered to your AirBolt account.

  2. Use the subject line "Account Deletion Request".

  3. Our support team will review your request and may contact you to verify your identity.

  4. Once verified, we aim to process your request within 14 business days and will confirm when your account has been deleted.

Request Account Deletion

Have an active subscription? Please include a subscription cancellation request in your email to avoid future renewal charges.

You do not need to have the AirBolt app installed or be logged into your account to submit a deletion request.

What Happens When Your Account Is Deleted?

When your AirBolt account is permanently deleted, the following associated information will be removed from our active systems:

  • Account information: Your registered email address, profile details and authentication credentials.

  • Device information: Device associations, saved configurations and preferences linked to your account.

  • Location data: Stored GPS location history and related tracking information associated with your account.

  • App data: Saved settings, geofences, alerts and other account-specific preferences.

Once deleted, you will no longer be able to access your account or manage your connected AirBolt devices through that account.

Account deletion is permanent and cannot be undone.

Certain information may be retained where required for legal, security or legitimate business purposes, as explained below.

What Information May Be Retained?

Certain information may need to be retained for legitimate business, security or legal purposes, including:

  • Purchase and transaction records: Retained for the period required by applicable tax, accounting and legal obligations.

  • Security and fraud-prevention records: Retained for as long as reasonably necessary to protect our services, prevent misuse or comply with legal requirements.

  • System backups: Residual copies of deleted data may remain in secure system backups for up to 365 days before being permanently removed.

Any retained information will be used only for the purposes outlined above and deleted once the applicable retention period expires.

How Long Does Account Deletion Take?

We aim to complete verified account deletion requests within 14 business days.

Once your account has been deleted, we will send a confirmation to your registered email address.

Please note that while your account and associated personal information will be removed from our active systems, residual data may remain in secure system backups for up to 365 days, as outlined above.

Important Information About Active Subscriptions

Deleting your AirBolt account does not automatically cancel your paid subscription or deactivate your connected devices.

If you have an active paid subscription, you must explicitly request subscription cancellation when submitting your account deletion request.

Please note:

  • Your account may be deleted without your connected devices or associated subscriptions being deactivated.

  • Any active subscription may continue to renew, even after your account has been deleted.

  • You remain responsible for any future subscription renewal charges unless your subscription has been explicitly cancelled.

To avoid future charges, please clearly state in your deletion request that you would also like to cancel your active subscriptions and deactivate any associated devices.

If your subscription is billed through Apple or Google, you may also need to cancel it directly through the relevant app store.

Account deletion and subscription cancellation are separate processes.

Need Assistance?

If you have any questions about account deletion, subscription cancellation, privacy or your personal data, our support team is here to help.

Email: support@theairbolt.com

For further information about how AirBolt collects, uses and protects your personal information, please review our Privacy Policy.

AirBolt® is operated by AB Worldwide Pty Ltd.